Completing the Harvard Business Journal’s Story for Professional Women
SagePresence lends a helping hand to bring out the best in this Harvard Business Review article, completing the story on woman leadership that works.
View ArticleThe Story Within the Story – From Wide Angle to Zoom on Message
From Macro to Micro, this post explores how to use stories-within-stories so that one process resolves all your message challenges.
View ArticleCan You Spot the Enemy? Business Communication Strategies for Reading People...
How do you spot someone who means you harm but is acting friendly. This post applies business communication strategy to building a more reliable radar for building friends and spotting foes.
View ArticleStorytelling and Negotiation – Leadership Communication Skills to Move Beyond...
Do you have the leadership skills to guide a negotiation to a winning place? Here are 3 leadership communication skills to help you negotiate with winning presence.
View ArticleCustomers for Life! Customer Service Skills Transform Unhappy Endings into...
There's no better opportunity for a "client for life" than a tough customer service challenge. This post offers 3 tips to convert the client who's about to walk into a customer for life.
View ArticleWhen to Talk and When to Listen – Business Communication Skills for Customer...
Do you know when to talk and when to listen? SagePresence shares its process, including how it works and what happens when you screw it up.
View ArticleWhy Your Team is Coasting – Leadership Communication Skills for Engagement
Teams have to be engaged in the thinking to take on the level of engagement you are looking for. Here are 5 steps to get there in 1 conversation!
View ArticleCommunication Skills: The First Rule to Selling an Idea
Selling ideas can be a tricky proposition, especially when we really like the idea itself for what we see as its own intrinsic merit. We need something else for that idea to stick.
View ArticleHow to Lead Valuable Phone Conversations and TeleConferences
Phone conversations and teleconferences can be hugely challenging and uncomfortable. But with a few simple tools and techniques, you can stay on top of them and lead them consistently toward...
View ArticleBusiness Communication Skills: When Things Go Wrong
There’s a lot of stuff going on at SagePresence these days. And when you have a lot of things going on, it’s easy for a few of those things to go wrong. Two events that we are delivering today have...
View ArticleWhen Do I Use My Personal Story in My Presentation or Speech?
When do I talk about myself? SagePresence shares the do's and don'ts about personal stories in presentations and speeches.
View ArticlePresentation Skills: How to Become a Trusted Partner
Professionals everywhere want to be perceived as a trusted partner to their prospects and clients. Here are 5 simple steps to achieve that.
View ArticlePresentation Structure: Beginning/Middle/End vs Intro/Body/Close
Arranging your presentation is at least half the effort of presenting. For years we've used story structure as a means to organize a message, but this post reveals a simple process for arranging your...
View ArticleHow to Ask for Help – 5 Tips
Making requests and asking for help can be a tremendous challenge, both intellectually and emotionally. Here are 5 tips to do it in a way that feels good and retains the strength of your reputation and...
View ArticleDoes Your Executive Team Model the Communication You Want Company-Wide?
Does your Executive Leadership Team model the communication you expect from the rest of the company? ELTs are their own microcosm, which can benefit from the "sibling intimacy" or fall into bad...
View ArticleCOMMUNICATION SKILLS: How To Be a Good Listener
Sometimes we create an unintended impression before we even open our mouth. Here's one of the most common causes of that, and what you can do about it.
View ArticleBusiness Presenter, or Powerful Business Storyteller?
Are you a persuasive business storyteller? Do you know the difference between that and a typical presenter? Here we pave a path in three simple concepts.
View ArticleCommunication Skills: How Do You Project Confident Presence To Executive...
Meeting with executive clients can create anxiety that diminishes your presence and reduces their perception of you. Here's how to turn that around.
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